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Who we work for
A two-family house, a six-storey co-op, a twenty-seat restaurant and a warehouse have almost nothing in common except that all four of them are ours. Each has one or two problems that come up over and over.
The bulk of what we do. Narrow lots, shared walls, finished basements and kitchens that were moved at some point without anybody redoing the vent. Half of what looks like a mystery leak in a Queens house is a decision somebody made in 1974.
Risers, stacks, shared branch lines and a board that needs a written recommendation it can actually vote on. We survey, document and present it in language that does not require an engineer on the committee.
Multiple addresses on one account, per-unit asset registers, certificates of insurance already on file, and reports written so it is unambiguous which items are building plant and which are tenant fixtures.
Grease interceptors that have not been pumped since the fit-out, floor drains that back up at the worst possible hour, and hot water demand that the building was never designed for. Planned work out of hours so nobody is on a ladder during service.
A single restroom that has to work all day, a hand basin the code inspector asked about, and the slow drain that has been getting slower for two years while everyone poured something down it.
Pantry plumbing, sensor faucets that fail one at a time, and the tenant fit-out where somebody needs to say honestly whether the existing stack can take another two fixtures.
Backflow protection that has to be tested and certified on a schedule, hand-washing fixtures that cannot be out of service during a clinic list, and work planned around patients rather than instead of them.
Long horizontal runs, trench and floor drains, make-up water and the honest arithmetic on whether a section of buried line is worth repairing again or worth replacing once.
For landlords and managing agents
Multi-address accounts with a per-unit asset register, service history you can hand to an insurer, and certificates of insurance already on file before anybody asks. Reports are written so it is unambiguous which items are building plant and which are tenant fixtures, which settles the usual argument faster than the correspondence would.
For co-op and condo boards we will come and present. A capital decision about a stack or a house sewer is easier to vote on when somebody has shown the camera footage, explained in plain language what the alternatives cost over ten years, and said honestly what happens if you do nothing.
Whatever the building
A house, a walk-up, a storefront or a warehouse — the first conversation costs nothing and usually narrows the problem to one or two causes before anybody drives anywhere.